Central Scheduling

Scheduling appointments at Riverside locations has never been easier. You have two options for scheduling outpatient diagnostic appointments:

  1. Online Physician Portal –a free service available 24 hours a day.
  2. Dialing our Call Center M-F, 8AM -5PM:
  • Eastern Shore - (757) 414-8555
  • Tappahannock/Northern Neck - 1-800-675-6368
  • Middle Peninsula –(804) 693-8865
  • Peninsula and Others - (757) 989-8830

Exceptions: you will need to call Central Scheduling for:

  • Invasive procedures (biopsies, etc.)
  • PET scans
  • Next day and Stat appointments

Riverside locations for scheduling include:

  • Riverside Regional Medical Center –Newport News
  • Riverside Diagnostic Center Hampton
  • Riverside Diagnostic Center Oyster Point
  • Riverside Diagnostic Center Smithfield
  • Riverside Diagnostic Center Williamsburg
  • Riverside Walter Reed Hospital –Gloucester
  • Riverside Tappahannock Hospital –Tappahannock
  • Riverside Shore Memorial Hospital –Eastern Shore
  • Riverside Doctor's Hospital - Williamsburg

Key Points to remember:

  • IV Sedation is available each weekday at Riverside Regional Medical Center for MRI and CT;there is limited sedation availability at Shore Memorial and Walter Reed hospitals.
  • Stretcher bound patients must be scheduled at one of our hospital locations.
  • It is preferred that known MRSA patients are scheduled at one of our hospital locations.
  • Patients with known anaphylaxis reaction to IV contrast must be scheduled at Riverside Regional Medical Center.

Riverside Medical Group Electronic Medical Record (EMR) users:
If you are part of the Riverside Medical Group and utilize Centricity as your EMR the Insurance Verification team may be able to get the authorizations for:

  • CT scans
  • MRI
  • Physical, Speech, and Occupational Therapy evaluations
  • Stress Testing and Echograms at Peninsula locations
  • Sleep Studies
A completed Centricity Referral Form or Order and clinical documentation is required. Call (757) 989-8830 Option 1 for more information.


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Riverside Regional 30 minutes
Doctors' Hospital 16 minutes
Walter Reed 23 minutes
Tappahannock 22 minutes
Shore Memorial 11 minutes
Updated: 4:00 PM on 5/25/17